Privacy policy for Guyatt House Care

1. Who we are

Guyatt House Care ("we", "us" or "our") is committed to protecting the privacy and personal data of individuals who interact with our website. This Privacy Policy outlines how we collect, use, and protect personal information submitted through our website, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Guyatt House Care is a care home provider based in Cambridge, providing residential support to adults with additional needs.

Contact for Data Protection Matters:

Email: rupert@guyatthouse.co.uk

2. What information we collect

We only collect personal data via our website when you submit a referral form. This may include:

Referring party details: Name, email address, phone number, organisation/role.

Referred individual’s details: Name, date of birth, address, contact details, care needs, and health/disability-related information (special category data).

We do not use cookies for analytics or advertising. Only essential cookies required for website functionality are used.

3. Purpose and lawful basis for processing

We process personal data submitted via the referral form to:

• Assess suitability for placement
• Communicate with referrers and relevant parties
• Maintain appropriate care and referral records

Legal bases:

• Legitimate interests (to assess and manage referrals)
• Consent (if applicable at submission)
• Health and social care purposes under Article 9(2)(h) UK GDPR for special category data

4. Data sharing

We do not share personal data submitted via our website with third parties unless required by law or in circumstances necessary for care provision with appropriate safeguards.

6. Your rights

Under the UK GDPR, you have rights including:

• Access to your personal data
• Correction of inaccurate information
• Erasure (in some circumstances)
• Restriction or objection to processing
• Data portability (if applicable)

To exercise any of these rights, contact us at rupert@guyatthouse.co.uk.

7. Security

We use appropriate technical and organisational measures to secure your personal data, including secure transmission (HTTPS) of form submissions.

8. Data transfers

We do not transfer your personal data outside of the UK or European Economic Area (EEA).

9. Changes to this policy

We may update this policy from time to time. The latest version will always be available on our website with the effective date indicated above.